Uninstall & Deactivation

Standard uninstall to preserve data, or full uninstall to completely remove Rapid BI Catalog — including application and user data.

Standard uninstallFull uninstallLicense release

Standard vs Full Uninstall

Two uninstall options affect your data differently:

OperationWhat happens to your data
Standard uninstallRemoves the service and binaries but keeps all data — configuration, scheduled jobs, users, licence, and all other application data. Use it to reinstall or upgrade without losing anything.
Full uninstallDeletes all application data, including the keys that encrypt it — irreversible.
Full uninstall is irreversible
A full uninstall removes all application data, which will not be recoverable unless you have backed it up first. See Backup & Disaster Recovery.

Standard Uninstall

Use a Standard Uninstall when you:

  • Want to reinstall Rapid BI Catalog without losing user data or scheduled jobs.
  • Want to temporarily remove the application but retain your configurations.
Terminal
curl https://app.rapidlens.com/releases-bicatalog/v7.0.0/uninstall_standard.sh | sh

This will uninstall Rapid BI Catalog while preserving configurations, scheduled jobs, user and license data.

Full Uninstall (Complete Removal)

Use a Full Uninstall when you:

  • Are permanently decommissioning the application.
  • Want to remove all associated application data and configurations from the system.
Warning — Data Loss
A Full Uninstall will permanently remove all application data stored on the server, including application configuration, scheduled jobs, and user data.

Step 1: Release Your License

Before uninstalling, release your license — especially if you intend to reuse it on a different machine or reinstall on the same machine in the future.

On Machines With Internet Access

  1. Go to the Rapid BI Catalog webpage.
  2. Go to the License tab from the left panel.
  3. Click Release License. You'll be logged out automatically.

On Machines Without Internet Access

  1. Go to the Rapid BI Catalog webpage.
  2. Go to the License tab from the left panel.
  3. Click Release License.
  4. You'll be prompted with a License Release Code. Copy this code.
License Release Code
Copy the License Release Code for offline release.
CLI Alternative
You can also run bicatalog license release to generate the license release code via CLI.
  1. From a machine with internet access, log on to app.rapidlens.com.
  2. Go to License & Billing → Rapid BI Catalog tab.
License & Billing page
Step 6 — License & Billing page in the customer portal.
  1. Click Release for the machine being released.
  2. Click Use a License Release Code.
Release button
Step 7–8 — Click Release, then Use a License Release Code.
  1. Paste the License Release Code and click Release.
Paste release code
Step 9 — Paste the License Release Code.
  1. Your license is now successfully released.
  2. Proceed to the Rapid BI Catalog webpage and close the Offline License Release modal. You'll be logged out automatically.
License released
Step 10–11 — License released confirmation.

Step 2: Full Uninstallation

On Machines With Internet Access

Terminal
curl https://app.rapidlens.com/releases-bicatalog/v7.0.0/uninstall_full.sh | sh

On Machines Without Internet Access

  1. From a machine with internet access, download the uninstall script from https://app.rapidlens.com/releases-bicatalog/v7.0.0/uninstall_full.sh.
  2. Transfer the script to the server where Rapid BI Catalog is installed.
  3. Run it:
Terminal
./uninstall_full.sh

Next Steps